RETURN

RIGHT OF WITHDRAWAL

 

The customer has the right to withdraw and return the goods within 14 days from receipt of the object itself. If he intends to do so, he must promptly notify WingTsunShop by email at the address info@wingtsunshop.it. Please note that for the purpose of a correct notification of the intention to withdraw, it is necessary to receive answer to the aforementioned email; otherwise, it is advisable to use a registered letter with return receipt.

If the Customer withdraws, he will be refunded the payments he has made in our favor relating to the materials purchased and returned, excluding delivery costs (except in the case in which the delivered material is defective or does not correspond to the description), without undue delay. and in any case no later than 14 days from the day of receipt of the returned material. These refunds will be made using the same payment method used by the Customer for the initial transaction and after receipt of the returned goods.

In case of goods obviously tampered with, worn or deteriorated by the Customer, the latter will be refunded an amount that takes into account the devaluation of the asset at the discretion of WingTsunShop and the state of the object.

The customer is requested to return the goods to the following address :

WingTsunShop c / o Taliani Giuseppe S.a.s.

Via Emilia Romagna 11

loc. Gello Industrial Area

56025 Pontedera (PI), Italy

Tel:+39 338 1487606

or to deliver them personally, on a date and time to be agreed in advance by calling n. +39 338 1487606, at the warehouse at the following address:

WingTsunShop

Via Gioacchino Volpe 102

56121 loc. Ospedaletto, PISA, Italy

The direct costs of returning the goods will be borne by the customer.

 

 

 REPLACEMENT OF GOODS

 

The procedure for the replacement of the goods follows the same rules as that for the withdrawal, except for the following points:

- in case of goods obviously tampered with, worn or deteriorated by the Customer, the replacement will not be made;

- also the second shipment for the exchange material is charged to the customer according to the standard costs foreseen by WingTsunShop.